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Integrity Heating & Cooling

What Happens

4.9

on 985 Reviews

What Happens

When You Invest in Comfort Conditioning For Your Home or Business, The Important Factors to Consider Are:

Which team will provide you with the unparalleled polite and courteous support that confirms that you have made the right choice for your investment.
Who installs your equipment and how it is installed. No matter how good the equipment is that is installed, it is doomed if it is not installed correctly.
Our company guarantees these essentials for customer comfort and satisfaction, the equipment’s life and its efficiency.

For a Great Installation We:

    Installation

  • Review your comfort requirements and desires (uneven temperatures, dust or allergies, noisy systems, equipment efficiency, dry winters, inefficient duct work).
  • Review the different types of equipment available and how it will satisfy your preferences.
  • Complete all necessary paperwork for existing utility rebates and provide certificates needed for Tax Credits.
  • Thoroughly inspect your duct work for efficiency, mold and integrity and last but by no means least, we perform a load calculation that is required by State Law.
  • Plan the installation with you to accommodate and minimize disruption to your daily routine.
  • Our factory trained professionals use an OEM check list to check and record the necessary temperatures, pressures and efficiency of the designed system.
  • During our installation process your home will be protected with floor protectors and all professionals wear “booties” upon entrance to the home to keep it clean. All professionals are fully insured and receive factory authorized training.

Completed Replacement Jobs

Completed Replacement JobsAfter your home and your car, your heating & air conditioning system is your most important investment. To ensure an unmatched level of quality all professionals will complete our “Comfort System quality installation check list” upon completion of the installation. Our team will perform a “Quality Control Audit” to keep our commitment to providing the highest quality installation from start to finish.

  • All refrigerants from old system are recovered per EPA standards and returned for recycling.
  • All professionals are certified by the EPA to handle refrigerants.
  • All old mercury bulb type thermostats are properly disposed of.
  • All Newly installed systems to be installed with 410A(environmentally friendly refrigerant) per EPA standards.
  • All used equipment is recycled.
  • All used refrigerants are properly reclaimed and recycled.

Consult Energy Star for Advice on Picking the Right Contractor

Fast, Friendly HVAC Help When You Need It

Get in touch with our team for trusted service in your home and neighborhood.

Call 704-228-1004 Buy Filters
351 West Hubbard Street Chicago IL 60654 US
704-228-1004
5/5 based on reviews

Our Client Testimonials

We pride ourselves on the reputation our customers have continually granted us.

Bobby P profile picture
Bobby P
2 months ago
Had another great experience with this company. My service tech, Chris, did an outstanding job. He was quick, efficient, and incredibly polite throughout the entire visit. Highly recommend!
Lisa Cannon profile picture
Lisa Cannon
2 months ago
Alonzo Robinson came to do the 12 month service on our new HVAC systems. He was very professional and friendly, explained the course of action and at the end told me everything he did during the visit. He even brought me a gift from the company! I've been very impressed with this company from the initial quote and installation of the new units to this point of annual maintenance.
Jim McLeod profile picture
Jim McLeod
2 months ago
I was happy to see Abraham on my porch the morning of my new HVAC installation. He installed one system for me 10 months ago, and I lucked up by getting him for my 2nd system. You will be fortunate to have him too.
Kim Mineker profile picture
Kim Mineker
2 months ago
Chris came out, to a look at the problem and was able to get the AC up and running again. He was friendly and did a great job.
Martie seagle profile picture
Martie seagle
2 months ago
Sebastian did a very good job of explaining things today ….very nice, very professional…I hope to get him again ! Marti

Chris did a fantastic job! Such a nice employee!
phil andrews profile picture
phil andrews
4 months ago
I’ve been using Integrity for a few years. They always arrive on time and are clear and honest about any issues with the system. Tim does a great job explaining what maintenance he’s doing and is very knowledgeable about the systems function. I would highly recommend this company to repair and maintain your HVAC.
craig krivda profile picture
craig krivda
5 months ago
We had a brand new a/c and heat furance installed today. I have used this company for over 12 years and they are great, reliable, knowledgeable. Josh did a great job in sales, explaining everything and Abraham and Demetrius the technicians did an awesome job on the installation, testing and explaining everything. Great company to work with.
chinda phommabouth profile picture
chinda phommabouth
5 months ago
I recently had my seasonal maintenance check-up with Tyler Johnson, and I am thoroughly impressed with his professionalism and expertise. Tyler consistently greets me with a warm smile and demonstrates a genuine commitment to excellent service. He takes the time to clearly explain any potential issues he identifies and ensures that all of my questions and concerns are addressed thoroughly. I greatly appreciate his extensive knowledge and professional demeanor. Thank you, Tyler, for your outstanding service.
Allen Malanda profile picture
Allen Malanda
5 months ago
John Black truly embodies integrity. His professionalism, urgency, and deep expertise turned what could have been a stressful repair into a smooth and reassuring experience. He took the time to explain every critical detail using photos and videos, which really built my trust. It’s rare to find someone so thorough and respectful of your time. Because of John, I will absolutely continue doing business with Integrity Heating & Cooling. Highly recommended!
Joe profile picture
Joe
6 months ago
I've been using Integrity ever since I had them replace broken my air conditioner three years ago. I'm always impressed with their service and professionalism. When they do preventative maintenance, they walk you through what steps they took and point out any potential problems. They also offer some non-essential extras but they aren't pushy about it.

Last week my furnace stopped working, I called at 8am, and by 9:30 John B came out to take a look. He found that the problem was a faulty sensor, and the root cause was probably gas pressure that was too high, generating too much heat which caused the sensor to fail prematurely. I had places to be later in the day, so he quickly went out to get the parts that he needed. A couple hours after that, he was done with the fix and adjustments, and my house has been warm ever since!

He also identified an early issue with some kind of growth inside my ductwork, looked like mold. He showed me camera footage of the inside of my ductwork and explained how/why this can happen with fiberglass. I opted to have him install an air scrubber to kill the growth and prevent long term (more costly) damage. That wasn't cheap but I did some cursory research after and it seemed the charge was pretty reasonable.

Overall I'm very happy with Integrity, my only complaint is that they will no longer give you a window of time when you schedule preventative maintenance, you have to have the whole day available. That's pretty inconvenient, but it's only twice a year so I can live with it.

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