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Integrity Heating & Cooling

Expert Heating and Air Conditioning in Charlotte and the Surrounding Areas

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4.9

on 985 Reviews
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Integrity Heating & Cooling has been providing the greater Charlotte and Lake Norman area with reliable comfort solutions for over 20 years. Your family’s comfort is our commitment! We specialize in Heating, AC, and Indoor Air Quality solutions.

Integrity Heating & Cooling is built on professionally trained employees who believe in 100% satisfaction and doing the right thing. Our employees love talking to our customers and enjoy helping them achieve a comfortable indoor environment.

In addition, Integrity Heating & Cooling is committed to our community. We work with programs like Habitat for Humanity, the Purple Heart Foundation, and Lennox Feel the Love to donate heating and cooling systems for residents and businesses in need.

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Contact Us Today and Schedule Service

Don’t let a broken AC ruin your day — contact Integrity Heating & Cooling now!

Call 704-228-1004

We’re the Heating & Air Conditioning Experts!

See below for what sets us apart from the competition:

  • Long List of Loyal Customers
  • Committed to our Community
  • Fast, Effective Services
  • Experienced Staff
  • Large Service Area
  • Factory-Trained Service Professionals
  • Lennox Preferred Dealer
  • Fantastic Communication
  • Affordable Products and Services
  • Family Owned & Operated

As your locally owned heating and cooling company, we’re always focused on providing reliable comfort solutions for our neighbors. We have a wide range of services geared towards keeping your home comfortable and providing you peace of mind.

We’re proud to partner with Lennox, using their industry-leading equipment to deliver reliable, energy-efficient comfort solutions. By combining top-tier Lennox products with our expert installation, we ensure superior performance and long-lasting results for every home.

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Your Home Comfort Starts With One Call

Reach out today for fast, reliable HVAC service you can count on year-round.

Call 704-228-1004

Our Special Offer

Need heating & cooling service? View our current money saving specials!

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12 Month 0% Financing

With Approved Credit

Ask for more details. This offer cannot be combined with any other offers and can only be used once per household. Call today to schedule a visit.
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FREE ESTIMATES

For Equipment Replacement

Ask for more details. This offer cannot be combined with any other offers and can only be used once per household. Call today to schedule a visit.
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Stay Comfortable All Year Long

Contact our experts today for dependable heating and cooling solutions near you.

Call 704-228-1004

Top-Notch Residential HVAC Services!

As an authorized Lennox Premier Dealer, Integrity Heating & Cooling proudly specializes in installing and servicing their high-quality heating and cooling systems. Additionally, we have the expertise to maintain and fix any brand of unit in your home. See below a list of our trusted heating & air conditioning services:

  • Furnace & Heat Pump Repair
  • Furnace & Heat Pump Replacement/Installation
  • AC Repair
  • AC Replacement/Installation
  • Mini Splits
  • Ductwork & Duct Sealing
  • Humidifiers
  • Dehumidifiers
  • Heating & Cooling System Maintenance
  • And More!

From maintenance to repairs to replacements in the Charlotte and Lake Norman area, we stand behind our commitment to our work and your comfort.

Fast, Friendly HVAC Help When You Need It

Get in touch with our team for trusted service in your home and neighborhood.

Call 704-228-1004
351 West Hubbard Street Chicago IL 60654 US
704-228-1004
5/5 based on reviews

Our Client Testimonials

We pride ourselves on the reputation our customers have continually granted us.

Bobby P profile picture
Bobby P
4 weeks ago
Had another great experience with this company. My service tech, Chris, did an outstanding job. He was quick, efficient, and incredibly polite throughout the entire visit. Highly recommend!
Lisa Cannon profile picture
Lisa Cannon
4 weeks ago
Alonzo Robinson came to do the 12 month service on our new HVAC systems. He was very professional and friendly, explained the course of action and at the end told me everything he did during the visit. He even brought me a gift from the company! I've been very impressed with this company from the initial quote and installation of the new units to this point of annual maintenance.
Jim McLeod profile picture
Jim McLeod
4 weeks ago
I was happy to see Abraham on my porch the morning of my new HVAC installation. He installed one system for me 10 months ago, and I lucked up by getting him for my 2nd system. You will be fortunate to have him too.
Kim Mineker profile picture
Kim Mineker
4 weeks ago
Chris came out, to a look at the problem and was able to get the AC up and running again. He was friendly and did a great job.
Martie seagle profile picture
Martie seagle
4 weeks ago
Sebastian did a very good job of explaining things today ….very nice, very professional…I hope to get him again ! Marti

Chris did a fantastic job! Such a nice employee!
phil andrews profile picture
phil andrews
3 months ago
I’ve been using Integrity for a few years. They always arrive on time and are clear and honest about any issues with the system. Tim does a great job explaining what maintenance he’s doing and is very knowledgeable about the systems function. I would highly recommend this company to repair and maintain your HVAC.
craig krivda profile picture
craig krivda
4 months ago
We had a brand new a/c and heat furance installed today. I have used this company for over 12 years and they are great, reliable, knowledgeable. Josh did a great job in sales, explaining everything and Abraham and Demetrius the technicians did an awesome job on the installation, testing and explaining everything. Great company to work with.
chinda phommabouth profile picture
chinda phommabouth
4 months ago
I recently had my seasonal maintenance check-up with Tyler Johnson, and I am thoroughly impressed with his professionalism and expertise. Tyler consistently greets me with a warm smile and demonstrates a genuine commitment to excellent service. He takes the time to clearly explain any potential issues he identifies and ensures that all of my questions and concerns are addressed thoroughly. I greatly appreciate his extensive knowledge and professional demeanor. Thank you, Tyler, for your outstanding service.
Allen Malanda profile picture
Allen Malanda
5 months ago
John Black truly embodies integrity. His professionalism, urgency, and deep expertise turned what could have been a stressful repair into a smooth and reassuring experience. He took the time to explain every critical detail using photos and videos, which really built my trust. It’s rare to find someone so thorough and respectful of your time. Because of John, I will absolutely continue doing business with Integrity Heating & Cooling. Highly recommended!
Joe profile picture
Joe
5 months ago
I've been using Integrity ever since I had them replace broken my air conditioner three years ago. I'm always impressed with their service and professionalism. When they do preventative maintenance, they walk you through what steps they took and point out any potential problems. They also offer some non-essential extras but they aren't pushy about it.

Last week my furnace stopped working, I called at 8am, and by 9:30 John B came out to take a look. He found that the problem was a faulty sensor, and the root cause was probably gas pressure that was too high, generating too much heat which caused the sensor to fail prematurely. I had places to be later in the day, so he quickly went out to get the parts that he needed. A couple hours after that, he was done with the fix and adjustments, and my house has been warm ever since!

He also identified an early issue with some kind of growth inside my ductwork, looked like mold. He showed me camera footage of the inside of my ductwork and explained how/why this can happen with fiberglass. I opted to have him install an air scrubber to kill the growth and prevent long term (more costly) damage. That wasn't cheap but I did some cursory research after and it seemed the charge was pretty reasonable.

Overall I'm very happy with Integrity, my only complaint is that they will no longer give you a window of time when you schedule preventative maintenance, you have to have the whole day available. That's pretty inconvenient, but it's only twice a year so I can live with it.

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